Refund policy

Shipping & Returns Policy

Effective Date: [October 2, 2025]
Store: NookNook (www.nooknook.store)

Processing Time: All orders are processed within 2–4 business days (excluding weekends and holidays).
Domestic Shipping: We offer free standard shipping on all U.S. orders over $199. Orders under $199 will have shipping calculated at checkout.
International Shipping: International customers are responsible for all shipping costs, duties, and taxes. Free shipping promotions apply to U.S. orders only.
Shipping Time: Standard delivery takes 5–10 business days within the U.S. Delivery times for international orders vary by destination. Tracking information will be emailed once your order has shipped.
Incorrect Address: We are not responsible for orders shipped to addresses entered incorrectly at checkout. Please verify your details before placing your order.
Quality Check: Before being shipped, all products are carefully inspected and quality-checked to ensure they meet our standards.

All sales are final. Due to the limited and custom nature of our products, we do not offer returns or refunds.
Exchanges (if applicable): If you receive a defective or damaged item, you must notify us within 24 hours of delivery at nooknookus@aol.com. We will provide instructions for an exchange or store credit.
Eligibility: To be eligible for an exchange, the item must be unused, in its original packaging, and accompanied by proof of purchase.

Because of our strict “All Sales Final” policy, unauthorized returns, order cancellations after shipment, and buyer’s remorse are not valid reasons for a refund.
Customers agree to this policy at checkout. By purchasing from NookNook, you acknowledge and accept these terms.
Every order is quality-checked prior to shipping, and we provide proof of shipment and tracking.
Any attempt to obtain a refund through a chargeback that violates this policy will be disputed with supporting evidence (quality inspection confirmation, tracking details, and proof of delivery).